The Network Enterprise Center Rock Island Arsenal (NEC-RIA) provides services to First Army, HQ Army Sustainment Command, HQ Joint Munitions Command, Joint Manufacturing and Technology Center and a host of other mission partner organizations on Rock Island Arsenal.
Rock Island Arsenal is located in Rock Island, Illinois in a region commonly referred to as the Quad Cities.
The NEC offers services in the areas of Communications, Information Technology, and Information Assurance.
The NEC is charged with providing fundamental support in the areas of:
- Telephone Service
- Local Area Networking (LAN) connectivity
- Wide Area Networking (WAN) interconnectivity
- Information Assurance
- File and Application Server hosting
- Network Operating System management and maintenance
- Computer Desktop Support
In addition, the NEC maintains expertise sufficient to support the customers on campus with extended Information Technology services as negotiated on a reimbursable basis.
To deliver, sustain, and defend Rock Island Arsenal's LandWarNet capabilities by providing innovative, secure, and reliable C4IM services to operating and generating force mission partners.
To be recognized by mission partners as an organization of highly trained professionals providing effective, efficient C4IM services across Rock Island Arsenal.
Army Enterprise Service Desk (AESD) - Customer Support